Delivery & Returns

How do I check my delivery?

Please send us an e-mail with your order number. We will check your order and help you with what you need.


How can I receive Elli K’s news?

When you register as Elli K’s member, you can receive Elli K ‘s newsletter.If you need more information, please send us the

What are the advantages of creating an account?

You can check the advantages below by creating an account on Elli K.

-Earn 2000 Points(usable immediately) by signing up
-Receive coupons based on member statuses including discounts and free shipping
-Be part of membership-only events and Q&A boards
-Shipping rates may vary based on the country / region of the recipient's address

How can I find my account password?

If you forget your password, click on ‘LOG IN’ and then on ‘FORGOT PW’. An email will be sent to you to reset your password.